FAQ


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Getting Started

Purchasing Questions: We accept Master Charge, Visa and PayPal on our site. Just add the template to your cart and add your credit information. We do NOT store your credit information.

The Shopping Cart Download Page: Once you have completed the purchase process through our shopping cart system, you will be directed to a page that has a link to the downloadable template file. There are instructions on the page to help you proceed.



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Zip Questions

How do I get the files? When you purchase from our site, your web template is available for immediate download as a zipped file (zip). You will need an unzip utility program to open the file and extract the contents. We recommend WinZip, which can downloaded to evaluate for free at: http://www.winzip.com.

How do I open Zip Files?



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Basic Questions

Can I change the template colors? You can easily modify font colors (links, headings, and text) by editing the included CSS file. Some other elements may be easily modified as well. If you feel the colors used in this template do not meet your needs, we offer custom design and modification services. Please contact us for details and pricing information.

How do I add my site name? Changing the "Your Business Name," along with adding your own slogan, is easily done by typing in your name in the dwt or directly on the page in our generic html5 templates.

Can I change the images used in the template? All watermarked images must be replaced with your own images or images your purchase. You can use images from upsplash.com, pixabay.com or other free image sources.



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Licensing:

Copyright: The copyright for this web template and accompanying design remains with the designer, Templates in Time. You may not claim ownership of the design nor may you use it for any purpose other than that explicitly set forth in the separate license agreement.

Template Use: This template comes with a site license, not a user or computer license. This template is licensed for use on one site only. If you wish to use this template for subsequent sites, you must purchase a license for each additional site. All images and source files included within the template are licensed for use with this template only. All royalty-free image vendors have their own terms of use in how their images may be used and in what context. Please check with the listed vendor(s) if you have questions.

What if my computer crashes? Can I get another copy of the template? We will send you another copy within the first 30 days of purchase. After the 30 days, if the design is still on our website for sale, we will send you one additional copy. If it is not shown in our catalog, we no longer have the template in our files and will not be able to replace it. We highly recommend that you make a backup copy



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What's Needed:

Expression Web 4: This template was designed specifically for Expression Web. Since the template uses dynamic web template (.dwt) pages, it is not compatible with FrontPage. This template will work in Expression Web 1-4, but will not display correctly in Design View in Expression Web 1-3.

Generic: This template is made for almost any html web editor.

Dreamweaver: You can choose the Expression Web template if you need a DWT. If not, choose the HTML template.

I have a question about "Expression Web®, Dreamweaver® or HTML, can you help me? We do not offer free tutoring on how to use the programs. We will be happy to assist you with any template issues. If you require tutoring, please check out our Resources Page.



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Additional Information:

What does Mobile Optimized or Responsive mean?

Mobile Optimized or Responsive templates mean that the template is ready to be viewed on mobile and tablet devices. The template "responds" to the viewport, and makes adjustments so it can appear correctly.

Google Maps: When you view this map on your site, you'll see your saved places on the map. Your site's visitors won't see those saved places – they'll see a map built for them. Go to Google Maps to get the map specifically for you. Type in your location into the search box. Click on the "Share" link. Choose "Embed map". Select the iframe code. Copy the embed code. Paste your code to replace ours.

Is the catalog that is shown in the template "active"? No, our templates are set up to give you an idea of how your online shopping page might appear. Once again...the catalog is a sample of how you might set up a shopping cart. NO SHOPPING CART IS INCLUDED.


If you have any additional questions, please feel free to email Marsha.

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we accept Visa, MasterCard and PayPal

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Contact Us

1-919-847-4756
Raleigh, NC

Monday-Friday: 9am - 6pm
Saturday: 10am - 5pm
Sunday: Noon - 5pm
Eastern Time Zone