Our Policies

For your convenience, we list our privacy policy, our policy on refunds and exchanges, our practices regarding replacements if you have had a computer crash, plus we also list our full End User License Agreement.

1 Terms of Use:

Since we offer non-tangible irrevocable goods, we do not issue refunds after the product is purchased. If you have any problems with your template, please notify us as soon as possible.

Our website grants you a nonexclusive limited license to use the web templates sold through our web site in accordance with our End User License Agreement.

You may only use each template on a single website, belonging to either you or your client. You have to repurchase same template in order to make another project with the same design.

You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale.

When purchasing or downloading a template, you agree to the terms further explained in our End User License Agreement.

2 Privacy Policy:

Templates in Time respects the privacy of our visitors and customers. When you order a template or a custom design, your name, email address, date and the template name are forwarded to us. This information is kept only on my personal computer. No information is ever available to be sold or viewed by any parties.

Currently, we do not have the technology to screen information or data taken from individuals who are minors. Parents are urged to regularly monitor and supervise their children's online activities and purchases.

Through our shopping cart, your credit card number is encrypted and recorded on a separate secure server. The number is NEVER stored on our server or computer.

If you wish to order a template from us by check or money order, you are welcome to do so. Please contact us. As soon as your check clears the bank, we will email you and provide you with a download link.

 

3Customer Support for Purchased Templates:

We offer complete customer support for our templates. We make them and know best how to fix problems that may arise. There are, however, some limitations as to what we can do:

Replacement Copies:

It has always been our policy to replace your template package for free within 30 days from the date of purchase. There is a $5.00 service fee for replacement templates older than 30 days.


 
End User License Agreement:

Please carefully read the following terms and conditions before purchasing any templates.

Your download and use of the template indicates your acceptance of the terms of this License Agreement. Templates in Time grants you the following license:

The download is limited to one download per template purchased. It is your responsibility to save the download file. Templates in Time is not responsible for providing replacement copies of any template package. If you have any problems when downloading your file, please contact us as soon as possible.

APPROVED USE: You may use your downloaded design on one web site. If the main graphical image is accompanied by a copyright symbol, this symbol may not be removed from the image. Graphics may not be removed from the template for other uses. The graphic copyright remains with the original designer. If you wish to purchase a graphic for other use, please check the image credit listed in each template for the photographer or you may contact us and we will send you the name of the designer/photographer. You may not use this template in any way that could be considered defamatory, pornographic, libelous, immoral, obscene, fraudulent, or illegal.

SUPPORT: The templates are provided "as is" without warranty of any kind, either expressed or implied. You may not alter the appearance of the template or any graphics except to add your own personal or business information. Modifications are at the sole risk of the user and Templates in Time does not guarantee the performance of any package which has been altered. You are responsible for adding or editing your website's content to the template. Free technical support will be limited to problems specifically associated with the each template or custom design. We support all templates for twelve months from the date of purchase. We also support templates that have been removed from our catalog for six months from the date or removal.

IMAGES: All images, graphics, and photos, are purchased for use as sample images in our templates. You MUST replace all watermarked images with your images. They cannot be used in your web. If you need higher resolution images for print work such as business cards or letterhead, you will need to license the image directly from the original vendor. Contact us for details.

BROWSER ISSUES: We have tested our products in the latest versions of Internet Explorer, Chrome, Firefox and Chrome. Which means that if your template was designed a year ago, we designed for those browsers. We make no warranties that performance will be identical in all browsers or future browsers. If you are using a particular browser, please check out the template prior to purchase by viewing it in our "See it in Action" files.

RESTRICTIONS: Our templates, style sheets, and images may not be resold, distributed, or added to any type of collection. They may not be offered for download or use from any website nor placed online for promotional purposes. Each template must be used as supplied for its original intended purpose, which is to develop a web for your personal, business or client use. Purchasing a template does not constitute ownership and does not give you the right to the graphics outside of the template. Graphic copyright remains with the original designer. The term "graphic" applies to all theme and template images such as bullets, buttons, icons, images, etc. You may not use this template in any way that could be considered defamatory, pornographic, libelous, immoral, obscene, fraudulent, or illegal.

Note: If you are planning to use our templates to design a website for any commercial entity, it is recommend that you state clearly in advance (either on your website or through your web design contract) that you will be using a pre-made template for a website project in order to avoid possible legal disputes. Webmasters who place a credit link on sites they develop should use the wording "website developed by" and not use the term "website designed by" in order to avoid any copyright infringement issues.

All template packages are offered in good faith. The purchaser agrees not to hold Templates in Time, any third party vendor, or other selling agent liable for any loss of revenue, time, or other damages that might be incurred, directly or indirectly, through the use of any template package, or through any user's inability or lack of necessary knowledge to use any template designed by Templates in Time. It is the responsibility of the buyer to evaluate the completeness, quality and usefulness of any information or content contained within each template preview.

If you do not abide by the terms of this agreement as described above, Templates in Time reserves the right to pursue any necessary legal action.  

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Contact Us

1-919-847-4756
Raleigh, NC

Monday-Friday: 9am - 6pm
Saturday: 10am - 5pm
Sunday: Noon - 5pm
Eastern Time Zone